DALLAS (WBAP/KLIF) — Oncor says it’s gotten several callas about a scam in our area.
They say customers report getting calls from an 800 number with a recording saying there’s an outage in their area.
When customers call the number back, they get at automated message claiming to be Oncor.
The company says the person behind the calls is not affiliated with Oncor.
The company offers the following tips:
· If you ever receive a call from someone or are approached by someone who claims to work for Oncor and you are unsure, you can call 888.313.6862 to confirm the person’s identity
· Oncor will never request payment to prevent your power from being disconnected. Never give credit card information or payment to someone claiming to be an Oncor employee who is threatening to disconnect your power without immediate payment.
· Ask for photo identification. Oncor representatives in the field always carry company identification. Even if you are expecting an Oncor representative to perform some type of service at your property, always request and verify identification from the individual. Authorized contractors performing work for Oncor will carry their company identification. Oncor employees also wear company uniforms and drive vehicles with company markings.
· There is no reason that an Oncor representative would need to enter your home to perform work. If someone representing themselves as an Oncor employee insists they need to enter your home to perform work, please do not let them in.
· If ever fearful for your safety, call 911.
Robyn Geske, KLIF/WBAP, Copyright © 2018
