Dallas Mental Health Provider Braces for Increased Call Loads as COVID-19 Numbers Trend Upward

DALLAS (WBAP/KLIF)- Metrocare, the largest provider of mental and behavioral healthcare in Dallas County, is bracing for increased calls for assistance because of spiraling Covid-19 cases in Dallas County, across Texas and the rest of the country.

Metrocare CEO and Psychiatrist John Burrows said with COVID-19 numbers on the rise, the uncertainty of jobs and well-being is affecting peoples mental health

“We are committed to help, so people can reach out and we can get you seen today in most cases,” he said. “COVID-19 creates anxiety because it’s invisible, it’s everywhere and we don’t know when it’s going to be over,” he said.

Burrows said they have created a COVID-19 support line to help those impacted.

“With more questions than answers,” said Metrocare’s Chief Medical Officer Dr. Judith Hunter, “many people may be feeling anxious and depressed because they are concerned about their jobs or even putting food on the table. Sadly, people often can’t or are afraid of attending church or family events that might otherwise help deal with these challenges. The mounting pressures may seem like too much to handle for some people.”
Metrocare is advising staff members as well as current patients, to brace for the continuing and future mental health impact of rising Covid-19 cases.
Experts are telling family members and professionals to watch for symptoms brought on by the crisis including:
· Appearance of being emotionally numb or exceptionally agitated, irritable or anxious
· Significantly decreased or increased sleep
· Use of drugs or increased use of alcohol
· Feelings of hopelessness or loss of control
· Talk of ending one’s life
· Threats about suicide should definitely be taken seriously.
“That’s a clear sign of trouble,” said Dr. Hunter. “Don’t ignore it. Often people who are suicidal will drop hints that really represent cries for help. That’s definitely the time to get professional assistance. Call the 24/7 Crisis Hotline 866-260-6000 for immediate support.”
If you are in need of mental health services, please call Metrocare’s Coronavirus Support Line at 214-743-1215.

You have not added an image yet. Please upload and apply an image.