(WBAP/KLIF) — Not only have thousands of canceled Southwest Airlines flights stranded passengers, but the meltdown has lost thousands of pieces of luggage.
Airports across the country have piles of bags roped off in baggage claim areas. Kevin Giffin and his wife arrived at Dallas Love Field after a cancellation forced them to rebook a flight out of Raleigh, North Carolina.
The were separated from their luggage and have no idea when it will arrive or if it has been placed on another plane. They have had a good experience with Southwest’s customer service on getting a flight home and have faith their bags will arrive soon.
The majority of the lost luggage is being stored in other areas of the airport that aren’t accessible to the public. Southwest has set up the ability for passengers to locate their lost luggage via their web site. Click here to find out more.
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