OpenAI and Meta are adjusting how their chatbots respond to teenagers showing signs of distress. OpenAI, the maker of ChatGPT, plans to introduce new controls for parents to link their accounts to their teen’s account. Parents can choose which features to disable and receive notifications if their teen is in distress. The company says ChatGPT will redirect distressing conversations to more capable AI models. An attorney for parents who sued OpenAI for the wrongful death of their teenager criticized the changes as insufficient. Meta also says it is blocking its chatbots from discussing self-harm and suicide with teens, directing them to expert resources.
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