After Airbus Issue, DOT Says Airlines Don’t Have to Cover Passenger Expenses Amid Aircraft Recalls

The U.S. Department of Transportation has issued new guidance stating airlines don’t have to cover passenger expenses like meals or lodging when a flight is canceled or significantly delayed by an aircraft recall. The guidance released on Wednesday follows disruptions last month due to inspections and software updates on Airbus A320 aircraft to fix a glitch that the manufacturer said could affect flight controls. In the U.S., airlines must refund canceled flights but aren’t required to cover lodging or meals. Instead, airlines offer voluntary compensation for some expenses if a disruption is caused by something within their control, such as crew delays. The new DOT guidance clarifies that disruptions from aircraft recalls aren’t considered within an airline’s control.

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