Delivery company Instacart will pay $60 million in customer refunds under a settlement reached with the Federal Trade Commission. The FTC said Thursday that Instacart has been falsely advertising free deliveries and not disclosing service fees. It also said Instacart failed to disclose that customers who enrolled in a free trial would be charged membership fees. Instacart denied the allegations Thursday but said it reached a settlement to move forward. The San Francisco company is also facing a separate FTC investigation into its pricing tools after a Consumer Reports study that showed customers were charged different prices by Instacart even though they were shopping the same store at the same time.
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