Southwest Airlines is Preparing for a Major Shift This Year, Starting With How Seating Works on Its Flights

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(WBAP/KLIF) – DALLAS, TX – Beginning January 27th, Southwest Airlines is moving to assigned seating with three tiers – standard, preferred, and extra legroom. On that same day, the airline is also changing its policy for plus-size customers. Instead of a giving a free second seat to plus-sized passengers when space allows, after January 27th they will have to pay an additional fee for an extra seat. However, a refund will be available if the flight leaves with an open seat.