Category Archives: WBAP 24/7 News

US Household Income Rose Slightly Last Year, Roughly Matching 2019 Level

US Household Income Rose Slightly Last Year, Roughly Matching 2019 Level

WASHINGTON (AP) — The income for the typical U.S. household barely rose last year and essentially matched its 2019 peak, the Census Bureau said Tuesday, as stubbornly high inflation offset wage gains. The report also showed that the highest-earning households received healthy inflation-adjusted income increases, while middle- and lower-income households saw little gains. The figures…MORE

A Houthi Drone Strikes an Israeli Airport in a Rare Hit as Israel Steps Up Gaza City Attacks

A Houthi Drone Strikes an Israeli Airport in a Rare Hit as Israel Steps Up Gaza City Attacks

TEL AVIV, Israel (AP) — A drone launched by Yemen’s Houthi group has hit Israel’s southern airport, closing airspace and halting flights, according to the Israeli military. The attack on Sunday involved multiple drones, with at least one striking the passenger terminal of Ramon International Airport near Eilat. One person was lightly injured. The Houthis…MORE

AI Shakes Up the Call Center Industry, but Some Tasks Are Still Better Left to the Humans

AI Shakes Up the Call Center Industry, but Some Tasks Are Still Better Left to the Humans

NEW YORK (AP) — Artificial intelligence is transforming call centers by streamlining tasks and improving customer service. Armen Kirakosian, a call center agent in Greece, now uses AI to access full customer profiles and anticipate issues before speaking to callers. This technology is helping agents focus more on customer service. However, AI’s role in call…MORE